Customer relationship management : concepts and technologies / Francis Buttle

By: Buttle, FrancisMaterial type: TextTextPublication details: Amsterdam ; London : Butterworth-Heinemann, c2009Edition: 2nd edDescription: xix, 500 p. : ill. ; 25 cmISBN: 9781856175227 (pbk.); 1856175227 (pbk.)Subject(s): Customer relations -- ManagementDDC classification: 658.812 LOC classification: HF5415.5 | .B88 2009
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Item type Current library Call number Status Date due Barcode
Books Books Centeral Library
First floor - Management
658.812 B.F.C 2009 (Browse shelf (Opens below)) Available 11714

Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004

Includes bibliographical references and index

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