35986841_10216840653711318_1105697261150535680_n

Customer service : a practical approach / Elaine K. Harris.

By: Harris, Elaine K
Material type: TextTextPublisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007Edition: 4th edDescription: xvii, 169 p. : ill. ; 26 cmISBN: 0131989375 (alk. paper)Subject(s): Customer servicesDDC classification: 658.812 LOC classification: HF5415.5 | .H2897 2007Online resources: Table of contents only
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Item type Current location Call number Status Date due Barcode
Books Books Centeral Library
First floor - Management
658.812 H.E.C 2007 (Browse shelf) Available 10970-1
Books Books Centeral Library
First floor - Management
658.812 H.E.C 2007 (Browse shelf) Available 10970-3
Books Books Centeral Library
First floor - Management
658.812 H.E.C 2007 (Browse shelf) Available 10970-2

Includes bibliographical references and index.

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