Mastering communication at work : how to lead, manage, and influence / Ethan F. Becker, Jon Wortmann.
By: Becker, Ethan F
Contributor(s): Wortmann, Jon
Material type:
Contents:
Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.
Item type | Current location | Call number | Status | Date due | Barcode |
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Centeral Library First floor - Management | 658.45 B.E.M 2009 (Browse shelf) | Available | 19561 |
Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.
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