Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
By: Fitzsimmons, James A
Contributor(s): Fitzsimmons, Mona J
Material type:
TextPublisher: Boston : McGraw-Hill/Irwin, c2008Edition: 6th edDescription: xvii, 537 p. : ill. ; 29 cm. + 1 CD-ROM (4 3/4 in.)ISBN: 9780073377834 (alk. paper); 007337783X (alk. paper)Subject(s): Service industries -- ManagementDDC classification: 658 LOC classification: HD9980.5 | .F549 2008Online resources: Table of contents only
| Item type | Current location | Call number | Status | Notes | Date due | Barcode |
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Compact Disk
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Centeral Library First floor - Management | 658 F.J.S 2008 (Browse shelf) | Available | 301 MGT | 900048213 | |
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Compact Disk
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Centeral Library First floor - Management | 658 F.J.S 2008 (Browse shelf) | Available | 300 MGT | 900048225 | |
Books
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Centeral Library First floor - Management | 658 F.J.S 2008 (Browse shelf) | Available | 10981-2 | ||
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Books
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Centeral Library First floor - Management | 658 F.J.S 2008 (Browse shelf) | Available | 10981-1 |
Includes bibliographical references and indexes.
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