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Solving employee performance problems : how to spot problems early, take appropriate action, and bring out the best in everyone / Anne Bruce, Brenda Hampel, and Erika Lamont.

By: Bruce, Anne
Contributor(s): Hampel, Brenda | Lamont, Erika
Material type: TextTextPublisher: New York : McGraw-Hill, c2011Edition: 1st EdDescription: xvi, 253 p. : ill. ; 24 cmISBN: 9780071769075 (alk. paper)Subject(s): Performance standards | Employees -- Rating of | Problem employees -- Rating ofDDC classification: 658.3128 LOC classification: HF5549.5.P35 | B78 2011
Contents:
Set expectations to avoid performance issues -- The four-step model to getting performance management right every time : start where you are -- Communicate clearly and often -- Accelerate performance success : from 0 to 60 in real situations -- How leaders can be proactive (and not reactive) with performance : make a plan and do it! -- 30 starters for tough performance conversations : waiting and hoping won't cut it -- Managing performance in today's dynamic workplace -- Coach and develop : case studies, templates, and tools -- Measuring performance to spot problems early -- Using the strategies successfully in your organization.
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First floor - Management 		658.3128 B.A.S 2011 (Browse shelf) Available 19550

Set expectations to avoid performance issues -- The four-step model to getting performance management right every time : start where you are -- Communicate clearly and often -- Accelerate performance success : from 0 to 60 in real situations -- How leaders can be proactive (and not reactive) with performance : make a plan and do it! -- 30 starters for tough performance conversations : waiting and hoping won't cut it -- Managing performance in today's dynamic workplace -- Coach and develop : case studies, templates, and tools -- Measuring performance to spot problems early -- Using the strategies successfully in your organization.

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