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Total quality management /

Dale H. Besterfield

Total quality management / Dale H. Besterfield ... [et al.] - 2nd ed - Upper Saddle River, N.J. : Prentice Hall, c1999 - x, 533 p. : ill. ; 25 cm

Includes bibliographical references (p. 527-528) and index

ISBN: 0136394035

LCCN: 98024253

Subjects--Topical Terms:
Total quality management

LC Class. No.: HD62.15 / .T6792 1999 HD62.15 / .T6792 1999

Dewey Class. No.: 658.4013

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