Coaching and mentoring skills /
DuBrin, Andrew J
Coaching and mentoring skills / Andrew J. DuBrin - 1st ed. - Upper Saddle River, NJ : Pearson/Prentice Hall, c2005 - xiv, 174 p. : ill. ; 24 cm - NetEffect series .
Includes bibliographical references.
Building trust -- Showing empathy -- Active listening -- Using influence tactics -- Helping others set goals -- Monitoring performance -- Giving feedback -- Encouraging positive actions -- Discouraging negative actions -- Training team members -- Helping others solve problems -- Helping difficult people -- Developing proteges
0130922226
2004006562
Mentoring in business
Employees--Training of
Employees--Counseling of
Teams in the workplace
Organizational behavior
Interpersonal relations
HF5385 / .D83 2005
658.3124
Coaching and mentoring skills / Andrew J. DuBrin - 1st ed. - Upper Saddle River, NJ : Pearson/Prentice Hall, c2005 - xiv, 174 p. : ill. ; 24 cm - NetEffect series .
Includes bibliographical references.
Building trust -- Showing empathy -- Active listening -- Using influence tactics -- Helping others set goals -- Monitoring performance -- Giving feedback -- Encouraging positive actions -- Discouraging negative actions -- Training team members -- Helping others solve problems -- Helping difficult people -- Developing proteges
0130922226
2004006562
Mentoring in business
Employees--Training of
Employees--Counseling of
Teams in the workplace
Organizational behavior
Interpersonal relations
HF5385 / .D83 2005
658.3124