Managing airports :
Graham, Anne, 1958-
Managing airports : an international perspective / Anne Graham. - 4th ed. - 2014 - xvi, 326 pages ; 25 cm
Includes bibliographical references and index.
The structure of the airport industry -- Airport economics and performance benchmarking -- The airport-airline relationship -- Airport operations -- Airport service quality -- Provision of commercial facilities -- Airport competition and the role of marketing -- The economic and social impact of airports -- The environmental impact of airports -- Future prospects.
9780415529402 (hardback) 9780415529419 (paperback)
2013005290
Airports--Management.
TL725.3.M2 / G73 2014
387.736
Managing airports : an international perspective / Anne Graham. - 4th ed. - 2014 - xvi, 326 pages ; 25 cm
Includes bibliographical references and index.
The structure of the airport industry -- Airport economics and performance benchmarking -- The airport-airline relationship -- Airport operations -- Airport service quality -- Provision of commercial facilities -- Airport competition and the role of marketing -- The economic and social impact of airports -- The environmental impact of airports -- Future prospects.
9780415529402 (hardback) 9780415529419 (paperback)
2013005290
Airports--Management.
TL725.3.M2 / G73 2014
387.736