Mastering communication at work :
Becker, Ethan F.
Mastering communication at work : how to lead, manage, and influence / Ethan F. Becker, Jon Wortmann. - 1st ed - New York : McGraw-Hill, c2009. - viii, 232 p. ; 23 cm.
Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.
9780071625029 (alk. paper) 007162502X (alk. paper)
2009022635
GBA964228 bnb
015301731 Uk
Communication in management.
Business communication.
HD30.3 / .B415 2009 HF5718
658.45
Mastering communication at work : how to lead, manage, and influence / Ethan F. Becker, Jon Wortmann. - 1st ed - New York : McGraw-Hill, c2009. - viii, 232 p. ; 23 cm.
Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.
9780071625029 (alk. paper) 007162502X (alk. paper)
2009022635
GBA964228 bnb
015301731 Uk
Communication in management.
Business communication.
HD30.3 / .B415 2009 HF5718
658.45