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Microsoft Dynamics CRM 4.0 step by step /

Snyder, Mike.

Microsoft Dynamics CRM 4.0 step by step / Dynamics CRM 4.0 Mike Snyder ... [et al.]. - 1st ed - Redmond, Wash. : Microsoft Press, c2009. - xxx, 441 p. : ill. ; 23 cm. + 1 CD-ROM (4 3/4 in.) - Step by step .

ISBN: 9780735625761 (pbk.) 073562576X (pbk.)

LCCN: 2008929783

Subjects--Uniform Titles:
Microsoft CRM.

Subjects--Topical Terms:
Customer relations--Management--Data processing.
Management information systems.

LC Class. No.: HF5415.5 / .M535 2009

Dewey Class. No.: 005.14

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