35986841_10216840653711318_1105697261150535680_n

Quality management for organizational excellence :

Goetsch, David L.

Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 7th ed. - Boston : Pearson, c2013. - xii, 456 p. : ill. ; 29 cm.

9780132558983 013255898X

2011038639


Total quality management.

HD62.15 / .G64 2013

658.4013