Total quality management : text with cases / John S. Oakland

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Material type: Text

TextPublication details: Amsterdam ; Boston, MA : Butterworth-Heinemann, 2003Edition: 3rd edDescription: x, 483 p. : ill. ; 25 cmISBN:

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Item type	Current library	Call number	Status	Date due	Barcode
Books	Centeral Library First floor - Management	658.562 O.J.T 2003 (Browse shelf(Opens below))	Available		2721

Includes bibliographical references (p. [471]-478) and index

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