Customer relationship management : concepts and technologies / Francis Buttle
Material type: TextPublication details: Amsterdam ; London : Butterworth-Heinemann, c2009Edition: 2nd edDescription: xix, 500 p. : ill. ; 25 cmISBN:- 9781856175227 (pbk.)
- 1856175227 (pbk.)
- 658.812 22
- HF5415.5 .B88 2009
Item type | Current library | Call number | Status | Date due | Barcode | |
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Books | Centeral Library First floor - Management | 658.812 B.F.C 2009 (Browse shelf(Opens below)) | Available | 11714 |
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658.81 S.R.M 2008 Management of a sales force / | 658.81 S.R.M 2008 Management of a sales force / | 658.81 S.R.M 2008 Management of a sales force / | 658.812 B.F.C 2009 Customer relationship management : | 658.812 E.G.T 1999 Total relationship marketing : | 658.812 H.E.C 2007 Customer service : | 658.812 H.E.C 2007 Customer service : |
Includes bibliographical references and index
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