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Customer relationship management : concepts and technologies / Francis Buttle

By: Material type: TextTextPublication details: Amsterdam ; London : Butterworth-Heinemann, c2009Edition: 2nd edDescription: xix, 500 p. : ill. ; 25 cmISBN:
  • 9781856175227 (pbk.)
  • 1856175227 (pbk.)
Subject(s): DDC classification:
  • 658.812 22
LOC classification:
  • HF5415.5 .B88 2009
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Item type Current library Call number Status Date due Barcode
Books Books Centeral Library First floor - Management 658.812 B.F.C 2009 (Browse shelf(Opens below)) Available 11714
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658.81 S.R.M 2008 Management of a sales force / 658.81 S.R.M 2008 Management of a sales force / 658.81 S.R.M 2008 Management of a sales force / 658.812 B.F.C 2009 Customer relationship management : 658.812 E.G.T 1999 Total relationship marketing : 658.812 H.E.C 2007 Customer service : 658.812 H.E.C 2007 Customer service :

Includes bibliographical references and index

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