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Customer service : a practical approach / Elaine K. Harris.

By: Material type: TextTextPublication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007.Edition: 4th edDescription: xvii, 169 p. : ill. ; 26 cmISBN:
  • 0131989375 (alk. paper)
Subject(s): DDC classification:
  • 658.812 22
LOC classification:
  • HF5415.5 .H2897 2007
Online resources:
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Item type Current library Call number Status Date due Barcode
Books Books Centeral Library First floor - Management 658.812 H.E.C 2007 (Browse shelf(Opens below)) Available 10970-1
Books Books Centeral Library First floor - Management 658.812 H.E.C 2007 (Browse shelf(Opens below)) Available 10970-3
Books Books Centeral Library First floor - Management 658.812 H.E.C 2007 (Browse shelf(Opens below)) Available 10970-2
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658.812 E.G.T 1999 Total relationship marketing : 658.812 H.E.C 2007 Customer service : 658.812 H.E.C 2007 Customer service : 658.812 H.E.C 2007 Customer service : 658.812 P.A.S 2013 Strategic customer management : 658.816 N.T.S 2011 The strategy and tactics of pricing : 658.816 N.T.S 2011 The strategy and tactics of pricing :

Includes bibliographical references and index.

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