Includes bibliographical references (p. [659]-682) and indexes.

Managing and the manager's job -- Traditional and contemporary issues and challenges -- The enviornment and culture of organizations -- The ethical and social environment -- The global environment -- The multicultural environment -- Basic elements of planning and decisioin making -- Managing strategy and strategic planning -- Managing decision making and problem solving -- Managing new venture formation and entrepreneurship -- Basic elements of organizing -- Managing organization design -- Managing organization change and innovation -- Managing human resources in organizations -- Basic elements of individual behavior in organizations -- Managing employee motivation and performance -- Managing leadership and influence processes -- Managing interpersonal relations and communication -- Managing work groups and teams -- Basic elements of control -- Managing operations, quality, and productivity -- Managing information and information technology.