TY - BOOK AU - Nickels,William G AU - McHugh,James M AU - McHugh,Susan M TI - Understanding business SN - 0072320540 (alk. paper) AV - HD31 .N4897 2002 U1 - 650 PY - 2002/// CY - Boston, Mass. PB - McGraw-Hill KW - Industrial management KW - Business KW - Vocational guidance N1 - Includes bibliographical references and indexes; Business trends : cultivating a business in diverse, global environments -- Business ownership : starting a small business -- Business management : empowering employees to satisfy customers -- Management of human resources : motivating employees to produce quality goods and services -- Marketing : developing and implementing customer-oriented marketing plans -- Decision making : managing information -- Managing financial resources ER -