Hawkins, Del I. Consumer behavior : building marketing strategy / Del I. Hawkins, David L. Mothersbaugh. - 12th ed. - New York : McGraw-Hill Irwin, c2013. - xxvii, 772 p. : col. ill. ; 27 cm 1 CD-ROM (4 3/4 in.) Includes bibliographical references and index. ISBN: 9780073530048 (alk. paper) 0073530042 (alk. paper) LCCN: 2011049525 Subjects--Topical Terms: Consumer behavior--United States.Market surveys--United States.Consumer behavior--United States--Case studies. LC Class. No.: HF5415.33.U6 / H38 2013 Dewey Class. No.: 658.83420973