Customer relationship management
concepts and technologies
Buttle, Francis
creator
text
bibliography
ne
Amsterdam
London
Butterworth-Heinemann
c2009
2009
2nd ed
monographic
eng
xix, 500 p. : ill. ; 25 cm
Francis Buttle
Includes bibliographical references and index
Customer relations
Management
HF5415.5 .B88 2009
658.812
9781856175227 (pbk.)
1856175227 (pbk.)
UKM
080528
20170124112458.0
230991275