TY - BOOK AU - Kasavana,Michael L. TI - Effective front office operations SN - 0843622008 : AV - TX911.3.M27 K37 U1 - 647/.94/02854 19 PY - 1981/// CY - Boston, Mass. PB - CBI Pub. Co. KW - Hotel management KW - Data processing N1 - Bibliography: p. 299-300 ER -