TY - BOOK AU - Shockley-Zalabak,Pamela TI - Fundamentals of organizational communication: knowledge, sensitivity, skills, values SN - 2010027103 AV - HD30.3 .S55 2012 U1 - 658.45 PY - 2012/// CY - Boston PB - Pearson Allyn & Bacon KW - Communication in organizations N1 - Includes bibliographical references; Organizational communication: a competency-based approach -- Perspectives for organizational communication -- Communication implications of major organizational theories -- Organizational communication: values and ethical communication behaviors -- Individuals in organizations -- Groups in organizations -- Leadership and management communication -- Participating in organizations: developing critical organizational communication competencies -- Organizational conflict: communicating for effectiveness -- Strategic organizational communication: professional applications of organizational communication -- Organizational change and communication -- Career options for organizational communication ER -