TY - BOOK AU - Guirdham, Maureen. TI - Interactive behaviour at work SN - 0273655906 U1 - 158.26 PY - 2002///] CY - New york PB - Pearson Education, KW - Work Ethics N2 - Interpersonal Communications/Skills, Organisational Communications courses on business and management programmes at undergraduate, postgraduate and MBA level. This book bridges the important areas between personal, interpersonal and managerial skills and knowledge, and sets them in a theoretical context. Presenting comprehensive, updated coverage of theory, research and applications relevant to dealing with others at work, this third edition promises to be the best yet ER -