TY - BOOK AU - Graham,Anne TI - Managing airports: an international perspective SN - 9780415529402 (hardback) AV - TL725.3.M2 G73 2014 U1 - 387.736 23 PY - 2014/// CY - Milton Park, Abingdon, Oxon, New York PB - Routledge KW - Airports KW - Management N1 - Includes bibliographical references and index; The structure of the airport industry -- Airport economics and performance benchmarking -- The airport-airline relationship -- Airport operations -- Airport service quality -- Provision of commercial facilities -- Airport competition and the role of marketing -- The economic and social impact of airports -- The environmental impact of airports -- Future prospects ER -