TY  - BOOK
AU  - Ahmed El-Zoghby
TI  - Measuring customer satisfaction and loyalty(Application on customer of Vodafone and MobiNil)/GP/Dr.El-Sayed Nagy
U1  - 658 
PY  - 2005///]
CY  - Giza
PB  - MSA, 
KW  - Management
KW  - Marketing
KW  - customer satisfaction
KW  - odafone and MobiNil
ER  -