TY  - BOOK
AU  - Mohamed Mohsen
TI  - Measuring Services Quality and Customer Loyalty / GP / Dr. Mohamed Abdallah
PY  - 2011///]
CY  - Giza
PB  - MSA, 
KW  - Management
KW  - Marketing
KW  - Services Quality
KW  - Customer Loyalty : Measuring
ER  -