Coombs, W. Timothy.

Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs. - 2nd ed. - Los Angeles : SAGE Publications, c2007. - xiii, 209 p. : ill. ; 24 cm.

Includes bibliographical references (p. 179-196) and index.

A need for more crisis management knowledge -- Outline for an ongoing approach to crisis management -- Prevention : finding warning signs -- Taking preventative measures -- Crisis preparation : part I -- Crisis preparation : part II -- Crisis recognition -- Crisis response -- Postcrisis concerns -- Final observations and lessons.

1412949912 (cloth) 9781412949910 (cloth) 1412949920 (pbk.) 9781412949927 (pbk.)

2006028040

GBA6A5026 bnb

013625209 Uk


Crisis management.
Communication in management.

HD49 / .C664 2007

658.4056 / C.W.S 2007