Andrews, Esther K.

Practice management for dental hygienists / Esther K. Andrews. - Philadelphia ; Baltimore ; New York : Lippencott Williams & Wilkins, c2007. - ix, 369 p. : ill. ; 24 cm.

Includes bibliographical references and index.

History of dentistry -- General dentistry -- Dental specialties -- Professional issues -- Legal behavior and risk management -- Patient rights -- Business of dentistry -- Telecommunication techniques -- Dental hygiene treatment -- Accounting principles -- Insurance programs -- Production -- Credit and collections -- Records management -- Appointment scheduling -- Recare systems -- Payroll and taxation -- Inventory maintenance -- Public speaking fundamentals -- Public relations techniques -- Office publications -- Client forms and letters -- Office policy and procedure manuals -- Personal values and job performance -- Job search process -- Personal marketing tools -- Job interviews -- Negotiate employment terms -- Healthcare worker interactions -- Maintain employment.

9780781753593 0781753597

2005037381


Dentistry--Practice.
Dental offices--Management.
Dental hygienists.
Practice Management, Dental--organization & administration.
Dental Hygienists.

RK58 / .A63 2007

617.6068

WU 77 / A565p 2007