TY - BOOK AU - Besterfield,Dale H TI - Quality control SN - 0131131273 AV - TS156 .B47 2004 U1 - 658.562 22 PY - 2004/// CY - Upper Saddle River, NJ PB - Pearson Prentice Hall KW - Quality control N1 - Includes bibliographical references (p. 503-505).; Introduction to quality -- Total quality management : principles and practices -- Total quality management : tools and techniques -- Fundamentals of statistics -- Control charts for variables -- Additional SPC techniques for variables -- Fundamentals of probability -- Control charts for attributes -- Lot-by-lot acceptance sampling by attributes -- Acceptance sampling systems -- Reliability -- Management and planning tools ER -