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Mastering communication at work : how to lead, manage, and influence / Ethan F. Becker, Jon Wortmann.

By: Contributor(s): Material type: TextTextPublication details: New York : McGraw-Hill, c2009.Edition: 1st edDescription: viii, 232 p. ; 23 cmISBN:
  • 9780071625029 (alk. paper)
  • 007162502X (alk. paper)
Subject(s): DDC classification:
  • 658.45 22
LOC classification:
  • HD30.3 .B415 2009
  • HF5718
Contents:
Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.
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Holdings
Item type Current library Call number Status Date due Barcode
Books Books Centeral Library First floor - Management 658.45 B.E.M 2009 (Browse shelf(Opens below)) Available 19561

Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.

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