Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Material type: TextPublication details: Boston : McGraw-Hill/Irwin, c2008.Edition: 6th edDescription: xvii, 537 p. : ill. ; 29 cm. + 1 CD-ROM (4 3/4 in.)ISBN:- 9780073377834 (alk. paper)
- 007337783X (alk. paper)
- 658 22
- HD9980.5 .F549 2008
Item type | Current library | Call number | Status | Notes | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Compact Disk | Centeral Library First floor - Management | 658 F.J.S 2008 (Browse shelf(Opens below)) | Available | 301 MGT | 900048213 | ||
Compact Disk | Centeral Library First floor - Management | 658 F.J.S 2008 (Browse shelf(Opens below)) | Available | 300 MGT | 900048225 | ||
Books | Centeral Library First floor - Management | 658 F.J.S 2008 (Browse shelf(Opens below)) | Available | 10981-2 | |||
Books | Centeral Library First floor - Management | 658 F.J.S 2008 (Browse shelf(Opens below)) | Available | 10981-1 |
Includes bibliographical references and indexes.
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