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1.
Total quality management / Dale H. Besterfield ... [et al.] by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Prentice Hall, c1999
Availability: Items available for loan: Centeral Library (10)Call number: 658.4013 B.D.T 1999, ...

2.
Total quality management / Dale H. Besterfield ... [et al.]. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Prentice Hall, 2003
Availability: Items available for loan: Centeral Library (17)Call number: 658.4013 B.D.T 2003, ...

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