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	1.	Total quality management : text with cases / John S. Oakland by Oakland, John S Edition: 3rd ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Boston, MA : Butterworth-Heinemann, 2003 Availability: Items available for loan: Centeral Library (1)Call number: 658.562 O.J.T 2003. Place hold Add to cart (remove)
	2.	Total quality management / Dale H. Besterfield ... [et al.]. by Dale H. Besterfield Besterfield, Dale H Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, 2003 Availability: Items available for loan: Centeral Library (17)Call number: 658.4013 B.D.T 2003, ... Place hold Add to cart (remove)

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