1. Information technology, the Internet, and you -- Connectivity and the mobile internet -- 2. The Internet, the Web and electronic commerce -- Online entertainment -- Internet access -- Web utilities -- Communication -- E-mail -- Messaging -- Social networking -- Blogs, microblogs, webcasts, podcasts and wikis -- Search engines -- Electronic commerce -- Security -- Cloud computing -- 3. Application software -- Word processors -- Spreadsheets -- Presentation graphics -- Database management systems -- Graphics -- Web authoring programs -- Mobile apps -- App stores -- Software suites -- Office suites -- Cloud computing -- Specialized and utility suites -- Google Docs -- 4. System software -- Operating systems -- Mobile operating systems -- Desktop operating systems -- Windows -- Mac OS -- UNIX and Linux -- Virtualization -- Utilities -- Windows task manager -- Device drivers -- 5. The system unit -- System unit -- Desktops -- Laptops -- Tablets -- Mobile devices -- Components -- System board -- Microprocessor -- Microporcessor chips -- Memory -- RAM -- ROM -- Flash memory -- Expansion slots and cards -- Bus lines -- Expansion buses -- Ports -- Cables -- Power supply -- Electronic data and instructions -- Numeric representation -- Character encoding -- 6. Input and output -- Keyboard entry -- Keyboards -- Pointing devices -- Scanning devices -- Optical scanners -- Card readers -- Bar code readers -- RFID readers -- Character and mark recognition devices -- Image capturing devices -- Digital cameras -- Webcams -- Audio-input devices -- Voice recognition systems -- Monitors -- E-book readers -- Printers -- Audio-output devices -- Combination input and output devices -- Internet telephones -- Ergonomics --

7. Secondary storage -- Hard disks -- Internal hard disk -- External hard drives -- Optical discs -- Compact disc -- Digital versatile disc -- Blu-ray disc -- Solid-state storage -- Flash memory cards -- USB drives -- Cloud storage -- Mass storage devices -- Enterprise storage system -- Storage area network -- 8. Communications and networks -- Connectivity -- Wireless -- Communication channels -- Connection devices -- Data transmission -- Bandwidth -- Mobile Internet -- Protocols -- Networks -- Network types -- Wireless LAN -- Network architecture -- Organizational networks -- 9. Privacy, security, and ethics -- Online identity -- Major laws on privacy -- Cybercrime -- Computer security -- Cloud-based backup -- Ethics -- Copyright and digital rights management -- Plagiarism -- 10. Information systems -- Organizational information flow -- Computer-based information systems -- Transaction processing systems -- Management information systems -- Decision support systems -- Executive support systems -- 11. Databases -- Data organization -- DBMS structure -- Types of databases -- Database uses and issues -- 12. Systems analysis and design -- Systems analysis -- Systems design -- Systems development -- Systems implementation -- systems maintenance -- Prototyping and rapid applications development -- 13. Programming and languages -- Programs and programming -- Program specification -- Program design -- Program code -- Program test -- Program documentation -- Program maintenance -- Generations of programming languages -- The evolution of the Computer Age -- The computer buyer's guide