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Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.

By: Contributor(s): Material type: TextTextSeries: The McGraw-Hill/Irwin series operations and decision sciencesPublication details: New York : McGraw-Hill, 2014.Edition: 8th edDescription: xviii, 524 o. : ill. ; 28 cmISBN:
  • 9780078024078 (alk. paper)
  • 0078024072
Subject(s): DDC classification:
  • 658 23
LOC classification:
  • HD9980.5 .F549 2014
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Item type Current library Call number Status Date due Barcode
Books Books Centeral Library First floor - Management 658 F.J.S 2014 (Browse shelf(Opens below)) Available 23886

Includes bibliographical references and index.

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